DCB Bank Ltd.
|Location Head / Team Leader (Deputy Manager), Commercial Vehicle Loans
Moradabad, Uttar Pradesh, India
Summary
Led commercial vehicle loan operations as Location Head/Team Leader, managing a team of 4 Relationship Managers and driving sales growth for both new and used vehicles across Moradabad, Rampur, Sambhal, and Amroha regions.
Highlights
Managed and mentored a team of 4 Relationship Managers, overseeing monthly and annual business scoping to consistently achieve sales targets.
Implemented comprehensive monthly business plans assigned by the Product Head, ensuring strategic alignment and operational efficiency.
Drove significant business sourcing from High Net-Worth Individuals (HNIs), large fleet operators, and key business accounts.
Cultivated and maintained robust relationships with manufacturers and dealers, enhancing business channels and market presence.
Streamlined the management of inbound queries and conversions from local dealers, improving response rates and sales funnel efficiency.
Ensured timely closure and disbursement of sourced business, optimizing operational workflows and customer satisfaction.
Provided personalized customer care to existing clients and actively supported the DSA network, fostering loyalty and repeat business.
Focused strategically on used and refinance business segments, contributing to enhanced sales activity within the CV industry.